Frequenlty Asked Questions
How do I return an item?
Items will need to be returned within a 60-day period. View our Return policy for instructions.
How long does it take for my order to arrive?
Orders will leave the warehouse within 1-2 business days. Standard delivery time is 4-7 business days from order.
Some orders are delivered from 3rd party couriers which may affect delivery time.
How will I recieve confirmation of my order?
After your order has been placed you will recieve a confirmation email with your order number and details.
How can I track my order?
To track your order please visit our <a href=“https://amerchant.com.au/order-tracking-2/”>tracking page.
Is my personal information secure?
Amerchant uses Australian complied web hosting services to keep your personal information and data secure. For more information visit our Privacy Policy.
How can I contact customer support?
Our support team works 24/7 and do their best to reply to all enquiries as soon as possible. Please contact: support@amerchant.com.au